POLICIES

Payment
Heart to Heart organics accepts Paypal and credit card

Shipping
All products are shipped within 3-4 business days (Monday-Friday) from the time your order is placed. If there are any delays with your shipment you will be notified shortly thereafter. Please allow a little extra time for large orders.

Mailing Address
All orders are shipped to the address provided through paypal unless requested otherwise. If you would like your package sent to a different address, please contact me at the time of order.

US Shipping
All items will be shipped via USPS either First Class Mail or Priority Mail, whichever is most economical. You will be sent a notification and tracking number when your package has been shipped.

International Shipping
All international orders will be shipped via USPS First Class International Mail. This method of shipment is most affordable but it does not have a tracking system, please contact us for further details should you desire insurance included with your package. This shipping method averages 7-14 business days.
Shipping internationally may cause your parcel to attract duties and customs fees. These fees are the responsibility of the buyer. Please contact your local customs organization for more information.

We are not held responsible for any packages lost, stolen or damaged en route. Shipping Insurance is available if you are interested, please contact us for more details.

Refunds and Exchanges
Due to the sensitivity of skin care products, Heart to Heart Organics is not able to accept returns. However, I do want you to be completely satisfied with your purchase. Please contact us within 30 days of your order being placed if you have any concerns with your order.

Additional Policies and FAQs
Each product description contains a full ingredient listing. Please read all the ingredients carefully. If you have any allergy concerns with this product, please feel free to direct any and all questions to us. Being handmade, our products are versatile and come in many varieties. When possible, we would be happy to alter any item to accommodate your needs. We at Heart to Heart Organics, take pride in all our products and we want your experience to be enjoyable and most of all, safe.

Special Requests
I do make custom orders and special requests. Send me a message so we can figure out what it is that you are looking for and will suit your needs.

Legal Disclaimer
This information is provided for convenience and is not intended to diagnose, treat or prevent disease. It is not a substitute for medical advice. Information is based on general knowledge and is not meant as any type of health claim.

Copyright © 2015 Heart to Heart Organics
All information and images can not be copied or reprinted in any form without prior written permission of the owner. The owner cannot be held responsible for any adverse results or reactions from the use of products, product ingredients or other instructions or advice mentioned in this website.